Computing Services Help Desk

Contact Us

Please have your Campbell University ID# available when contacting the help desk or include it in your email if emailing the help desk for assistance. We must have your Campbell University ID# for verification purposes. We cannot accept SS# for verification. Thank you.

Ways to Get Help

Hours

Monday – Friday, 8:30 a.m. – 5p.m.
After hours (5 p.m. – 8:30 a.m. and weekends) password resets are available by phone only. Please call the help desk number listed above.

What we do

  • Main point of contact for most technology issues at Campbell University
  • Troubleshoot, diagnose, and repair hardware and software issues
  • Coordinate with the Information Systems team to solve network access issues
  • Coordinate with the Technology Procurement team on faculty and staff technology purchases
  • Reset user passwords for various Campbell University systems
  • Install and maintain desktop technology for faculty and staff of Campbell University

Resources