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What is eduroam?

The eduroam service is an international secure federated access service, allowing for members of participating institutions to access a secure wireless network when on the Campbell University campus or one of the hundreds of other institutions in both the United States and world-wide.

Learn more about eduroam by watching the what is eduroam? animation or visiting the eduroam website.

Connecting to eduroam

In order to initially connect to the eduroam SSID, Campbell faculty, staff and students need to install software for security and compatibility purposes. Get started by referring to the following download and documentation links:

Operating system Download Documentation


eduroam Windows configuration client TBD
macOS eduroam Mac configuration client TBD
Linux eduroam Linux configuration client TBD
iPhone eduroam iOS configuration client TBD
Android eduroam Android configuration client TBD

After the configuration and login, eduroam can simply be selected from your wireless options to connect, if not automatically connected to the network.

Why do I need to install software to connect?

The software needed for connecting to eduroam (SecureW2 onboarding agent and SafeConnect Policy Key) serve a few important purposes to ensure secure connections. SecureW2 onboarding agent configures the eduroam network and prevents person-in-the-middle attacks, while the SafeConnect Policy Key ensures device hardware, software and security compatibility. More detailed information about the software and its purpose can be found on the eduroam FAQ page.

Visitors to the University

Campus visitors from institutions participating in eduroam can simply select eduroam from their operating system Wi-Fi options and connect to eduroam using their institution’s credentials. You may need to download your institution’s eduroam installer from the eduroam website or your institution’s system. If you experience any issues with while visiting Campbell University, please contact the Helpdesk. 

Campus visitors not from a participating institution should use the Campbell University’s Guest wireless service.


  • Secure, encrypted wireless connection
  • Available while visiting hundreds of participating institutions
  • Compatibility with all major computer and device operating systems
  • Access to campus resources (library resources, shared files, servers)

Who can get it

eduroam is available to all Campbell University affiliates with an active IdentiKey, as well as users from participating institutions.

How to get it

Users must install the eduroam configuration client for their device prior to connecting to eduroam. Refer to the table above for step-by-step instructions on connecting to eduroam.


Instructions / Tutorials

eduroam – Android Setup and Connect
eduroam – iOS Setup and Connect
eduroam – Mac OS X Setup and Connect
eduroam – Windows Setup and Connect