Account and Password Management

Campbell Network Account

  • Used by Faculty, Staff and Students to access many applications such as Self Service, Blackboard, etc.
  • Used by Staff and Faculty to access email, Office365, Egnyte, network shares and other resources. Also used by faculty and staff to logon to university provided computers.

Notice of Password Expiration

This only pertains to Faculty/staff as student passwords do not expire. All Staff and Faculty network account holders will receive email notices letting you know that your network password is about to expire. The password expiration notices will point you to the Microsoft Account Portal to change your password. See the notes below.

Account Management Site (Microsoft Account Portal)

Your Campbell network account can be managed in the Microsoft Account Portal. The portal will allow you to reset or change your password in case it has been forgotten/expired.

Changing Your Password

To change your password simply logon to the Microsoft Account Portal with your current network username and password. Choose CHANGE PASSWORD on the Password block and follow the instructions. Most services will recognize the change immediately. Some may take up to 5 minutes.

Resetting Your Password

To reset your password simply go to the Microsoft Account Portal and choose the “Can’t Access Your Account?” link on the sign in page. Follow the instructions there to recover your account and reset your password.

Faculty and staff members, please be sure to enter your username there followed by and not your email address (unless its the same).

How you have setup Self-Service Password Recovery in the past will determine what is needed to reset the password. Options may include secret questions, SMS, phone call, or use of an authenticator app.

Student Email Account

Used by Students to access student Gmail and other Google Workspace applications (Google Docs, Sheets, Drive, etc.)
This account is separate from your Campbell network account, though the username may be the same. 

Changing Your Password

Login to Gmail and open the Google Account under the avatar at the top right. Console. The student can change it from there. Under “Security,” select Signing in to Google. Choose Password. You might need to sign in again. Enter your new password, then select Change Password.

Resetting Your Password

Student may reset the password using the “Forgot Password” prompt on the Google login screen.
Updating this password will not affect your Campbell network account. 

Student Microsoft Account

Microsoft and Campbell University provide Microsoft 365 free to current students. This includes the ability to download and use the Office Suite of apps. Current students may simply sign in to with their student email address and Campbell network password to access their Microsoft 365 account.