Refund Information

General Refund Information

A refund is issued:

  • When a student has a credit balance after assessment of tuition, fees, and other charges
  • Typically within 14 days of the date the credit balance is created

Student E-Refunds:

  • Enroll in TouchNet to receive an electronic refund direct-deposited into a designated bank account
  • Enrollment authorizes the release of 100% of the credit balance and partial refunds are not available
  • Follow these steps for enrollment (insert powerpoint with steps or additional info)
  • Once an e-refund is released, please allow 3 business days for funds to post to your bank account

Parent PLUS Loan Refunds:

Federal regulations require Campbell University to adhere to the following:

  • Credit balances created by the Parent PLUS Loan will be refunded to the borrower
  • E-refunding is not available to Parent PLUS Loan borrowers
  • Refunds will be released in the form of a paper check and mailed to the home address used on the Loan Application

What can delay a refund?

  • Additional charges
  • Incorrect bank information
  • Incorrect mailing address
  • Bank processing times
  • Campbell University closures
  • Inclement weather

Tuition Refunds

Tuition Refund Policy

Campbell University is committed to compliance with the Higher Education Act and its subsequent modifications; federal regulations regarding the return to Title IV (R2T4); return of unearned tuition assistance benefits; and the requirement to disclose consumer information concerning student tuition refunds. All tuition refunds must comply with oversight regulation.

A course change or university withdrawal should only be considered after a careful and thorough evaluation of the academic, financial, and personal impacts arising from such an action. Prior to completing a course change or university withdrawal, a student should discuss options with their academic advisor. A course change or university withdrawal may effect financial aid eligibility and prompt a recalculation of financial aid; therefore, students are also encouraged to discuss the financial impact of the change with the Financial Aid Office and the Business Office. Student account balances resulting from a course change or university withdrawal are due immediately and subject to the university collections process.

To be eligible for a tuition refund for a course change or university withdrawal, the student must complete the course change or university withdrawal process established by their respective program. Students receiving tuition assistance must report a course change or university withdrawal to their assigned Campbell University Veteran’s Affairs Office/Representative or assigned Sponsor Billing Representative within 24 hours of the change or withdrawal. International students must notify the International Admissions Office prior to a course change or withdrawing from the university.

The Business Office is committed to the timely processing of tuition refunds. Students requesting a course change or university withdrawal will not always be entitled to a tuition refund. Tuition refunds are calculated in accordance with tuition refund schedules below and based on the effective date of the course status change.

Review Campbell University’s tuition refund policy >

 

Tuition Refund Appeals Process

The University will evaluate tuition refund appeals initiated by special circumstance withdrawals on a case-by-case basis. The appeal must follow withdrawal policy protocol. Request for special circumstance tuition refund appeals are accepted for medical and military related withdrawals. Special circumstance tuition refund appeals must include a written request from the student and supporting documentation. Medical related requests must include an official letter from a medical doctor. Military related requests must include a copy of military orders. Special circumstance tuition refund appeals must be recommended by the Dean and submitted to the Business Office for final approval. Final approval for tuition refund appeals are subject to review by the Financial Aid Office and the Business Office. Approved tuition refund appeals must comply fully with financial aid, tuition assistance, and other oversight regulation.

Tuition Refund Schedules (effective fall 2016)

Undergraduate Main Campus

Undergraduate refund schedules apply to Fall and Spring semesters. Undergraduate main campus summer 2017 course drop and university withdrawal tuition refund schedules will be announced by April 2017.

Fall and Spring semesters

STATUS: Course Drop (“D” status assigned)

Term Period Tuition Refund
Days 1–8 100%
Days 9–14 75%
Days 15–End of period 50%
After the drop period No refund

STATUS: Full University Withdrawal (“W” status – all courses)

Term Period Tuition Refund
Week 1 100%
Week 2 80%
Week 3 60%
Week 4 60%
Week 5 40%
Week 6 40%
Week 7 20%
Week 8 20%
Week 9–End of semester No refund

Adult & Online Education

All semesters

STATUS: Course Drop (“D” status assigned) and Full University Withdrawal (“W” status – all courses)

Term Period Tuition Refund
Days 1–8 100%
Days 9–11 75%
Days 12–End of semester No refund

Graduate & First Professional Programs

All semesters

STATUS: Course Drop (“D” status assigned) and Full University Withdrawal (“W” status – all courses)

Term Period Tuition Refund
Days 1–5 100%
Days 6–End of semester No refund