Recruiting, Marketing, and Advertising
Campbell University maintains the highest integrity to ensure and refrains from providing commission, bonus, or other incentive payment based directly or indirectly on securing enrollments or federal financial aid (including Tuition Assistance funds) to any persons or entities engaged in any student recruiting, admission activities, or making decisions regarding the award of student financial assistance. Additionally, Campbell University will not utilize high-pressure recruitment tactics to enroll students. Campbell University follows the regulations set forth by the Department of Education (34 C.F.R 668.71-668.75 and 668.14).
Campbell University provides information to employees that is compliant with program integrity requirements consistent with the regulations issued by ED [Department of Education] (34 C.F.R 668.71-668.75 and 668.14) related to restrictions on misrepresentation, recruitment, and payment of incentive compensation. This applies to the educational institution itself and its agents including third-party lead generators, marketing firms, or companies that own or operate the educational institution. As part of efforts to eliminate unfair, deceptive, and abusive marketing aimed at Service members, educational institutions will:
(1) Ban inducements, including any gratuity, favor, discount, entertainment, hospitality, loan, transportation, lodging, meals, or other item having a monetary value of more than a de minimis [defined as “an insignificant amount”] to any individual or entity, or its agents including third-party lead generators or marketing firms other than salaries paid to employees or fees paid to contractors in conformity with all applicable laws for the purpose of securing enrollments of Service members or obtaining access to TA funds. Educational institution sponsored scholarships or grants and tuition reductions available to military students are permissible
(2) Refrain from providing any commission, bonus, or other incentive payment based directly or indirectly on securing enrollments or federal financial aid (including TA funds) to any persons or entities engaged in any student recruiting, admission activities, or making decisions regarding the award of student financial assistance;
(3) Refrain from high-pressure recruitment tactics such as making multiple unsolicited contacts (3 or more), including contacts by phone, email, or in-person, and engaging in same-day recruitment and registration for the purpose of securing Service members enrollments.
The purpose of the federal student loan program is to provide the best possible loan terms for students and parents who borrow to help finance higher education. Campbell University students and families receive trustworthy, reliable guidance from our institution about financial aid. The following guidelines are a framework to provide the best possible loan servicing for the students served by Campbell University and to avoid conflicts or the appearance of conflicts of interest.
Campbell University is prohibited from receiving anything of value from any lending institution in exchange for any advantage sought by the lending institution. This prohibits any inappropriate financial arrangements between lenders and the university and specifically prohibits “revenue sharing” arrangements. Lenders cannot pay to be cited on the university’s lender list.
Campbell University employees are prohibited from accepting anything of more than nominal value from any lending institution. This includes a prohibition for financial aid officers and other university officials from trips, catered meals, golf outings, etc. paid for by lenders.
Financial Aid personnel do not participate on lender advisory boards but may certainly discuss student loan services and products for Campbell University students and parents with lenders.
For assistance with choosing a lender, Campbell University provides a list of lenders that Campbell University students have used during the past two years. This list is prominently displayed on the institutional website.
The university must ensure that employees of lenders never identify themselves as students as employees of the university. No employee of a lender may ever work in or provide staffing assistance to the university’s financial aid office.
Campbell University employees with responsibilities with respect to education loans are informed annually of the provisions of the code of conduct.
Pre-Enrollment Information
Campbell University ensures that Campbell University staff members follow the Department of Defense Memorandum of Understanding (referenced below). Additionally, the institution directs Service members to speak with their Educational Services Officer (ESO) or counselor within their Military Service prior to enrolling the student in the institution.
Per DoD MOU paragraph 4.d.
(1) Approved Courses. If an eligible Service member decides to use TA, educational institutions will enroll him or her only after the TA is approved by the individual’s Service. Service members will be solely responsible for all tuition costs without this prior approval. This requirement does not prohibit an educational institution from pre-registering a Service member in a course in order to secure a slot in the course. If a school enrolls the Service member before the appropriate Service approves Military TA, then the Service member could be responsible for the tuition. All Military TA must be requested and approved prior to the start date of the course. The Military TA is approved on a course-by-course basis and only for the specific course(s) and class dates that a Service member requests. If a military student “self-identifies” their eligibility and the Service has not approved the funding, then the Service member will be solely responsible for all tuition costs, not the Service.
To read more about the rate of tuition rates, please visit the Bursar’s Office.
Financial Matters
Campbell University’s Director of Financial Aid is the point of contact and management controls in place to ensure that a financial aid advisor and/or loan counselor is trained and qualified prior to the offering, recommending, arranging, signing-up, dispersing, or enrolling Service members for federal or private student loans. Click here to view the Financial Aid department staff and contact information.
Financial Aid Information
All Campbell University students, including Service Members, are able to learn more about financial aid at Campbell University.
Student Cohort Default Rate
Information regarding Campbell University’s student loan cohort default rate is located on our Consumer Information page.
Unearned TA Funds Policy
Military Tuition Assistance (TA) is awarded to a student under the assumption that the student will attend school for the entire period for which the assistance is awarded. When a student withdraws, the student may no longer be eligible for the full amount of TA funds originally awarded. View the Tuition Assistance Policy.
Accreditation Requirements
Campbell University has several programs with programmatic accreditations. For more information, visit our Accreditations page.
Academic Counseling and Post-Graduation Job Opportunities
Graduation/ Program Completion Information
Campbell University provides guided pathways/degree plans to all students, including Service members. The guided pathways/degree plans serve as an academic plan that details the courses needed for completion of certificates and degrees.
Additional information about Student Responsibility for Graduation can be found in the Academic Catalog.
Transfer Policies
Campbell University follows its published transfer credit process (as outlined in the Campbell University Academic Catalog) for all students, including Service members. The transfer credit process can be found in the catalog. Campbell University also outlines transfer policies on the website.
Every Campbell student will be evaluated for credit transfer from prior education and military experience. If a service member would like an unofficial evaluation of your current credits prior to enrolling, they should email the campus they are interested in attending and an adviser will be happy to review your transcripts.
Transfer Agreements
Campbell University has signed articulation agreements with a variety of four-year institutions. To view the articulation agreements, click here.
Point of Contact for Tuition Assistance Program and Title IV Funds
Below are the points of contact for veterans and support services.
Title IV funds: Crystal Baker, Asst. Director of Financial Aid
Veteran Affairs: Visit Veteran’s Affairs page to find your contact.
Readmission Policy
Campbell University follows its institutional policies, include the policies as set forth by 34 CFR 668.18 regarding readmission to the institution.
TA Approval
Pursuant to DoD MOU, paragraph 4.d.(1), all prospective students must receive approval from an Educational Services Officer (ESO) or counselor within the Military Service prior to enrolling. Should you need assistance with how to reach these offices, please reach out to our military points of contact and they can help connect you.