The Vice President for Student Life serves as an ombudsman for students and parents seeking to resolve complaints. In many cases, especially when student services are involved, the Student Life Office will deal directly with the issue. In other cases, when the complaint is beyond the purview of the Vice President for Student Life, students and/or parents will be assisted in determining the appropriate channel in which to obtain a timely response.
A student may file a complaint by obtaining the Student Complaint Form at the office of the Vice President for Student Life or complete it online.
This form allows students the opportunity to file a complaint regarding any area of the campus.Submit a complaint
For student conduct appeals, please also see the Student Handbook.
For academic appeals, please also see the Academic Catalog.
Campbell University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
Individuals may submit complaints to the Southern Association of Colleges and Schools Commission on Colleges, the University’s regional accrediting body. In most cases, SACSCOC complaint procedures require that the complainant exhaust all other avenues to address the complaint. Prior to filing a complaint, please carefully review the SACSCOC Complaint Procedures Policy Statement.
The links below provide information on the SACSCOC complaint policy and process.
Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane Decatur, Georgia 30033-4097
SACSCOC Complaint Procedures
SACSCOC Complaint Form
Additionally, if you are not satisfied with the outcome of the complaint, you may choose to file a complaint by filling out the North Carolina Post-secondary Education Student Complaint document (PDF). Please visit the State of North Carolina Post-Secondary Education Complaints page for information about this process.
Adult & Online Education
Students having complaints or grievances should make every effort to resolve the matter by following the guidelines in the most current Student Handbook.
In the event that your concern has not been addressed to your satisfaction at the institution, you may choose to file a complaint with:
- North Carolina Post-Secondary Education using the North Carolina Post-Secondary Education Student Complaint Form or visit the State Agency Complaints Web Page
- The State Authorization Reciprocity Agreement North Carolina (SARA-NC) using the Student Complaint Form or visit the SARA-NC Student Complaint Process