Information Technology Services Projects

View project details, status, anticipated end date and sponsors for major University initiatives.


Ellucian CRM Advance

End Date: June 2019

Current Status: In-Progress

IT Services is working with Advancement Services on the implementation of, and migration, to Ellucian CRM Advance from Colleague Advancement. Ellucian CRM Advance is a cloud-based SaaS solution to manage outreach, intake gifts, adjust task priorities, and increate campaign performance.

Sponsor: Doug Jones, Associate Vice President, Advancement Services


TIAA Administrative and Retirement Benefit Services

End Date: April 2019

Current Status: In-Progress

TIAA and Campbell University are working together to provide a more comprehensive service to employees eligible to participate in the TIAA retirement plans offered through the University. The enhanced services include the ability to complete an Online Salary Deferral Agreement, and TIAA management of the ACA Auto Enrollment provisions, compliance limits monitoring.

Sponsor: Trent Elmore, Director of Human Resources


Qualtrics University Rollout

End Date: March 2019

Current Status: Project Initiation Phase/ Early Adopter Group In-Progress

Qualtrics is a simple to use web-based survey tool to conduct survey research, evaluations and other data collection activities. CU has a Qualtrics license allowing faculty and staff to directly use Qualtrics for university-related business. It is an annual subscription coordinated by Information Technology Services. CPHS has a separate license and we may combine them at a later date.

Sponsor: Sherri Yerk-Zwickl, Associate Vice President for Information Technology and Chief Information Officer


Parchment eTranscript Service

End Date: April 2019

Current Status: Project Kickoff Completed

Parchment provides a single student ordering service for official electronic transcripts for Campbell University students and alumni.

Sponsor: Karen Pore, University Registrar


Residential Management Systems (RMS) Integration Update

End Date: TBD

Current Status: Project Initiation

RMS integrates student information, finance, residence life, and building access management systems.

Sponsor: TBD


Liaison Centralized Application Service (CAS) Integration

End Date: TBD

Current Status: Project Initiation

CAS is a cloud-based recruiting and admissions solution for higher education institutions/programs and associations looking to grow and shape enrollment, while reducing overall effort and costs. CAS integration to Colleague will prevent redundant data entry and will streamline the admission process.

Sponsor: TBD