Device Registration

The security features of the Campbell University networks require all web-enabled devices to be registered on the network. Most devices with standard browsers can be registered by the user.

Step-by-step Instructions

  1. Turn on the computer
  2. Confirm the wireless is turned on
  3. Connect to CUWireless
  4. Open a browser
  5. Go to a website you don’t normally visit – go.com is a good choice for most people
  6. One of 2 things will happen
    1. You will connect to go.com – if so, then you are registered on the network and you may proceed to step 10
    2. You will be taken to the registration page – if so, continue below
  7. Click accept
  8. Enter your WebAccess/Blackboard username and password
  9. One of two things will happen
    1. You will see a message telling you your username/password was incorrect – you need to try again (back to step 5)
    2. You will see a message telling you the registration was successful – if so continue below
  10. Wait 30 Seconds
  11. Re-Open browser

NOTE: If registration was successful, but the registration page still shows try going to a different website to confirm you are connected. Sometimes the registration page gets ‘stuck’ in the cache of the browser

  1. Put the phone in airplane mode
  2. Turn on wireless only
  3. Connect to CUWireless
  4. Open a browser
  5. Go to a website you don’t normally visit – go.com is a good choice for most people
  6. One of 2 things will happen
    1. You will connect to go.com – if so, then you are registered on the network and you may proceed to step 10
    2. You will be taken to the registration page – if so, continue below
  7. Click accept
  8. Enter your WebAccess/Blackboard username and password
  9. One of two things will happen
    1. You will see a message telling you your username/password was incorrect – you need to try again (back to step 5)
    2. You will see a message telling you the registration was successful – if so continue below
  10. Turn off the wireless
  11. Turn off airplane mode
  12. Turn on the wireless (if necessary)
  13. Connect to cuwireless (if necessary)

Some devices, such as gaming systems, ROKUs, SmartTVs, and other devices with an non-standard browser, will have to be manually registered by a member of the helpdesk staff.

Please submit the following information to the Helpdesk:

Submit device registration request

 

Note: You must use your Campbell University email address in the form above. Forms submitted with non-Campbell email addresses will not be processed.

Also, please submit MAC address in ##:##:##:##:##:## format, where the # represents a character in the MAC address.

Finding the MAC Addresses

If your device is not listed, help finding the MAC address of other web-enabled devices is generally available by using a search engine.

  • Remove the GameCube’s network adapter.
  • The system’s MAC address will be printed on the bottom of the adapter.
  • Check to make sure that the network cable is unplugged.
  • Open the drive and load the Network Adapter Start-Up disc.
  • Follow the instructions until it begins the test on the connection.
  • When the connection fails, press the Select button on the controller to view the error message.
  • The MAC address will be displayed in the error message.

Alternative Instructions for the Playstation 2 (possibly limited to the PS2)

  • Start the system with no discs in the drive.
  • Press the Triangle button and the Mac address will be displayed at the bottom of the screen.
  • From the PS3 main menu screen, go to the Settings icon. Press the X button.
  • Move to the System Settings icon. Press the X button.
  • Scroll up or down until you see System Information. Press the X button.
  • From the Wii Channel menu, select the Wii Settings icon.
  • Select Internet, then go to Console Settings
  • The MAC Address of the console is displayed on the first line.
  • Turn on the XBox with no disc in the system OR with the drive open.
  • At the XBox control panel, highlight Settings and press the A button.
  • Highlight Network Settings and press the A Button.
  • In the lower right corner, the MAC address will be displayed.

 

  • Access the XBox Guide by pressing the XBox Guide button on the side of the XBox 360 controller. The Guide button is the silver button in the center of the controller that has the green X on it.
  • Press the Y button the controller to enter the XBox 360 Dashboard.
  • Go to the System Area of the Dashboard.
  • Select Network Settings and then select Edit Settings.
  • Select Additional Settings, then Advanced Settings.
  • At the bottom of this screen, you’ll see the heading ” Wired MAC Address” . This is your MAC address.
Contact the Help Desk