Computing  Services - Student Helpdesk

Quick Links

New Student Info Antivirus Info Spyware Info webAccess Info
Student Email Info Technology Purchases Computer Safety Blackboard Info
Ruckus Info Preventative Maintenance Device Registration University Network Info

Students, parents, faculty and staff, our vendors would like to give you an opportunity to purchase your technology needs at a discounted price. Because we use these vendors on a regular basis to purchase Campbell University’s technology equipment and software, they have offered to give you special discounts. Just click on the provided links and get ready to shop. Please remember, you are not purchasing from Campbell University, we are providing this information as a service to the Campbell University community.

Software Purchases
Recently, our software discount agreement has switched to a company called ScholarBuys.  We will update later with a sample of the pricing.  To see what is available through them, Click Here.

Hardware Purchases
GovConnection - Campbell University Store:  Click Here
Apple - Campbell University Store: Click Here
Dell - Campbell University Store: Click Here Use member ID US84006207

Suggested Minimum Computer Recommendations

Desktop - Windows Based
IBM Compatible
Intel or AMD Dual Core Processor
2 Gigabytes RAM

160 GIG Hard Drive
CD-RW Drive
Windows XP or Vista
(Vista users should have a 128 Meg Video Card or Higher)
10/100 Network Card

Notebook Computers - Windows Based
Intel or AMD Dual Core Processor
2 Gigabytes RAM

80 GIG Hard Drive
CD-RW Drive
Windows XP or Vista
(Vista users should have a 128 Meg Video Card or Higher)
10/100 Network Card

iMac - Apple OS
Intel Dual Core Processor
2 Gigabytes RAM

160 GIG Hard Drive
CD-RW Drive
OS 10.5
10/100 Network Card

Additional Information

  • You will connect to the internet through our high speed broadband connections which are installed in all University Dorm Rooms and through the wireless network in other parts of campus.  You will need to have a 10/100 network card in your computer and a CAT5 network cable.  (Standard offering on most computers.)  No other equipment is required. Individual dial-up/broadband accounts are not permitted.

  • Although most students do have a personal computer for convenience, none of the undergraduate programs at Campbell University require students to have a personal computer. 

  • Student Computer labs are available on campus.

  • An updated subscription-based antivirus program is required on all residential student computers that use Microsoft's Windows OS.  Sophos Antivirus is provided for all full-time students at no additional charge.  Please check the Welcome Message in your Campbell Email for more information. 

  • File sharing has, in the past, interfered with official University Business and valid educational endeavors and therefore, is not allowed at any time. Please delete Kazaa, IMesh, Limewire, Aries, and/or any other file sharing programs on your machine before coming to campus.

  • We also recommend that all students uninstall AOL Internet Access Software before attempting to logon to our network.  This does not include AOL Instant Messenger software.

  • Students should check for and clean their computers of “spyware” before attempting to logon to the Campbell network.  There are several free tools available for spyware detection and removal.  The best are: Adaware (www.lavasoftusa.com), Windows Defender (www.microsoft.com), and Spybot (www.safer-networking.org

  • You must install all Critical/High Priority operating system updates on Windows -based machines.  Go to www.windowsupdate.com for more information. Additionally, your machine should be setup to check for updates automatically.

  • Please bring all setup/restore disks and documentation with your computer. We cannot help you at the helpdesk without your disks.  Additionally, if you require warranty service, your vendor may require you to have the disks.

  • Students are not allowed to have a wireless router or access point anywhere on the Campbell University campus.  If a non-university owned wireless access point or router is discovered in your room, your network connection will be disabled for the remainder of the semester and the router/access point will be confiscated.

  • You may wish to have a memory stick for file transport.

  • Microsoft Office is used by most faculty and staff members on the CU campus.  Students may purchase MS office at tremendous discounts. Click here for more info.

  • Due to bandwidth concerns, the usage of some high bandwidth devices such as HD Streaming Video players may lead to the throttling back or limiting of bandwidth to individual students. The University Internet connection for the dorms is primarily for academic purposes and the usage of the network for nonacademic purposes will be curtailed if it begins to interfere with academic use.

 

 


Contact Info:
Computing Services Helpdesk ~ Baldwin Hall ~ Email: helpdesk@campbell.edu
Phone: Local: 910-893-1208 ~ On-Campus - ext. 1208 ~ Toll-Free: 800-334-4111
CU Helpdesk Sitemap