The security features of the student dorm network require all devices to be registered on the network. Some devices, such as the XBox, will have to be manually entered into the database by a member of the helpdesk staff. Laptop and other devices that have web browsers (IE, Firefox, etc.) do not have to do this, they can be registered by keying in the webAccess username and password when requested. To have a device registered, you will need to submit to the Helpdesk all of the following information:
Note: You must use your Campbell University email address in the form above. Forms submitted with non-Campbell email addresses will not be processed.
Also, please submit MAC address in ##:##:##:##:##:## format, where the # represents a character in the MAC address.
Alternative Instructions for the Playstation 2 (possibly limited to the PS2)
Start the system with no discs in the drive. Press the Triangle button and the Mac address will be displayed at the bottom of the screen.
Computing Services Helpdesk | Britt Hall Basement | M-F 8:30AM - 5:00PM
Email: [email protected]
Phone: Local: 893-1208 | Campus - ext. 1208 | Toll-Free: 800-334-4111 ext. 1208 | Please have your CU ID # available when contacting the helpdesk or include it in your email if emailing the helpdesk for assistance. We must have your CU ID# for verification purposes. We cannot accept SS# for verification. Thank you
Thu, 03 Sep 2015
Wed, 02 Sep 2015
Thu, 27 Aug 2015