1. In Summer 2006, Computing Services unified user names and password protocols for student e-mail, and web access. This coincided with the acquisition of the Blackboard Academic Suite, the Learning Management system used by the University for its on-line and blended courses. The Blackboard Academic suite is linked to the above systems, and beginning with the Summer 2007 term, we will transition to using common user name and passwords for web access, Campbell University E-Mail, and Blackboard. That means that one user name and password protocol will be used for all systems. Old accounts in the Blackboard System will gradually be phased out.
2. Impact. Students will be required to have and use their common user name and password protocols for courses that use the Blackboard Learning system. Once the account is loaded in the Blackboard Learning System, the students’ user name and password defaults to whatever is set in the Web Access system. For that reason, students need to maintain that user name and password system, and if it requires resetting, they must have it reset by computing services, not the Systems Administrator for Blackboard.
3. Assistance. Web Access information and assistance can be obtained from the Campbell University Helpdesk. The following information is provided:

·        E-mail-helpdesk@campbell.edu

·        Phone: 1-800-334-4111, extension 1208

·        Local Phone-main campus users-893-1208

·        You must provide your student id number when requesting support from the help desk. This number is on most official correspondence received from the university, and it is also on the back of ID cards. This information is not the same as your social security number. That information should not be included in an e-mail.

4. The Blackboard Learning System. If you are taking a distance learning course this term, you will be placed in an orientation course that will provide information on the Blackboard Learning System. You should further note the following:
5. To get to the Distance Education Page-Go to www.campbell.edu  Select Academics from the Pull down menu. Select Distance Education. Review the page carefully, program overviews, syllabus, textbook information, and a support site for the Blackboard Academic Suite are provided. This information should be checked periodically.
6. E-mail. Your Campbell University E-mail will become the official means of dissemination for items associated with distance learning and blended courses. If you choose, you can have this e-mail forwarded to another account. Computing Services can assist you in providing this information.
7. Dropping and Adding Courses-If you change your courses during the drop-add period. Contact blackmon@campbell.edu Specify-Course and Instructor.

Frank Signorile
Director, Distance Education
signorile@campbell.edu
(910-814-4739)
E-mail communication is preferred.